Shipping policy
📦 Shipping Policy
At Kahu Tribe, we’re committed to getting your order to you quickly, safely, and with minimal environmental impact.
🇺🇸 Shipping Locations
We currently ship within the United States only.
At this time, we do not offer international shipping, but we hope to in the future.
💰 Shipping Rates
- Free Standard Shipping on all U.S. orders $99 and above
- Flat-Rate Standard Shipping: $6.99 on U.S. orders under $99
- Expedited Shipping: Available at checkout for an additional cost (rates calculated at checkout)
⏱ Order Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and holidays).
Once your order has shipped, you’ll receive a confirmation email with tracking information.
🚚 Shipping Methods & Delivery Times
- Standard Shipping: Estimated delivery in 5–8 business days after your order ships
- Expedited Shipping: Faster delivery options are available at checkout; delivery times vary by carrier and destination
Please note: delivery times are estimates and may vary due to carrier delays, weather conditions, or high-volume periods.
📍 Tracking Your Order
Once your order ships, you’ll receive an email with tracking details so you can follow your package every step of the way.
⚠️ Shipping Delays & Exceptions
While we do our best to meet delivery estimates, Kahu Tribe is not responsible for shipping delays caused by carriers, weather, or unforeseen circumstances.
🏠 Incorrect Addresses & Lost Packages
Please ensure your shipping address is entered correctly at checkout.
Kahu Tribe is not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses.
If your package is marked as delivered but cannot be located, please contact the carrier directly. If you need assistance, feel free to reach out—we’re happy to help where we can.
🔄 Policy Updates
We may update this shipping policy from time to time as our business grows. Any changes will be reflected on this page.